Policy

Studio Policies

* There are no guarantees with permanent makeup procedures. We have control over the procedure while you are in our studio, but we cannot have control over your skin, or whether you follow the aftercare instructions. Aftercare instructions are provided after treatment, and are also on the FAQ page.


* Absolutely no refunds are issued for deposits or procedures.


* Cancellation policy: 24 hour notice is required to cancel or reschedule an appointment. No-shows or late cancellation will result in a $50 fee.


* Joielene Artistry is by appointment only.


* Please respect our no-guest policy for permanent makeup procedures. We need to have 100% focus while working.


* Travel fee within Calgary is $20. Travel fee for anything outside of Calgary city limits is $0.50/km both ways. 


* For any destination bookings: flight, accommodation & any other travel costs must be covered. Receipts for all expenses will be available for the client